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Topic: Priority Seating Now Required at DL, No more walk-ups< Next Oldest | Next Newest >

CarolKoster Offline

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Posted: Dec. 04, 2003 6:16 am/pm Quote

Read this on Laughing Place, always best if you plan sit-down dining at a DL Resort restaurant to confirm this before you arrive at the door:   New policy is that you need to make priority seating arrangements at the sit-down restaurants of Disneyland.  If you walk up and ask the hostess/host to be seated with your party and you do not already have priority seating you will be turned away unless the restaurant isn't full or unless a priority seating party is a no-show.  Laughing Place people heard this from Kevin Yee's column at MiceAge.com.  Would apply to such restaurants as Blue Bayou.  You Disneyland fans are there, I am not, all I know is what I see on the Internet (which may or may not always be factual) so call ahead to Disneyland to verify.  You can make PS's 30-days out.

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RichKoster Offline

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Posted: Dec. 04, 2003 8:35 am/pm Quote

And I'd appreciate it if our Disneyland-area Disney EchoEars would look into this and let us know here if the information is correct or not.
:hungry:


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CarolKoster Offline

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Posted: Dec. 04, 2003 10:26 am/pm Quote

Quoting Kevin Yee on MiceAge.com 12/4/03 about this matter:

But the dam broke for good last week and the news gushed forth uninterrupted. First off was a sudden and unannounced change in policy at three Disneyland Resort restaurants: Goofy’s Kitchen, Storyteller’s Café, and Blue Bayou. All three typically sport long lines during peak hours, and Disney’s new policy will surely prove controversial: none of these restaurants now allow for walk-up seating. You heard right: no more standing in line. If you don’t have priority seating (PS) reservations, you can’t eat at any of these establishments. They take reservations up to 30 days in advance; just call (714) 781-3463. Walk-up patrons will only be seated in the event of a PS reservation cancellation or no-show (in other words, pretty much never). Apparently management plans to widen this pilot program to all sit-down restaurants at the Resort, but no word on the planned timeline.

Disney's left hand may not be talking to Disney's right hand. Folks at the reservations desk seem to think these restaurants are 100% reservations only, while the restaurant folks themselves have replied that walk-ups are still possible. Perhaps they are only radically adjusting the mix of reservations vs. walk-ups? We will post more on this story once details are determined.

I have my doubts about the efficacy of this trial program for infrequent visitors and tourists. Will they know to call ahead? Locals certainly will. Won’t these restaurants fill with locals? Remember that up to half of all visitors at Disneyland these days are Annual Passholders, in contrast to Florida’s visitor mix. In Florida, the PS system also works because there are so many table-service restaurants - the system never reaches saturation.

Additionally, PS reservations are not normal reservations. Your table isn’t being held precisely for the scheduled moment under the PS system. You could show up for your PS and still wait a half hour, unlike a normal reservation. Surely this will cause friction as well.

End of quoted material.

I don't know if this is true information or not, but perhaps Disneyland fans can verify this for us.  Thanks.


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rickiedestinymama Offline

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Posted: Dec. 05, 2003 1:24 am/pm Quote

Just to let you know that you can make your ressies 60 days in advance.  i did this for our december trip.

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Goofyteer Offline

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Posted: Dec. 05, 2003 5:14 am/pm Quote

I had already made reservations for Disney dining back just before Thanksgiving for my own Disneyland trip in two weeks, so I decided to give their number a call a little while ago to ask about the new policy. Unfortunately, the CM who answered the phone (who sounded very young) sounded extremely rushed and interrupted my question as she told me, "You won't have any problems since you've got reservations, and when you have PS you'll immediately be seated, otherwise you won't have to wait in line any longer than ten minutes." And she basically rushed me off the phone. The whole call didn't last much longer than a minute. I was pretty annoyed as with question I had barely managed to get around seven words out of my mouth before she interrupted, maybe I'll try calling back in a day or two to ask when someone else might answer the phone. :stare:

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RichKoster Offline

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Posted: Dec. 06, 2003 6:37 am/pm Quote

Yoo Hoo, Chris!

When you call back, you might want to call the Disneyland Resort information number at (714) 999-4565 -- if this wasn't the one you already called -- and not mention anything about already having PS for your vacation. Tell them that you're concerned that you might want to visit one of these restaurants on the spur of the moment and you heard there was a policy change that would prevent drop-in visits such as that for folks who want to eat there.
:hungry:


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Goofyteer Offline

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Posted: Dec. 06, 2003 10:33 am/pm Quote

Good idea, I'll give it a try as soon as I have time. :nod:

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